The past six months have been somewhat of an ordeal in getting a set of ebay wireless flash triggers (known sometimes as “poverty wizards”), from a certain eBay store, which promised them reasonably quickly, and at a decent price.
The first ones they sent me were DOA, and it took me a good few weeks to finally work out how to return them back to Hong Kong, where they originated from. When the replacement units didn’t arrive for some time, I double checked with them, and they assured me that the items were being sent to James Burke of Launceston in Tasmania – not Melbourne. When I pointed the mistake out, they assured me that the replacements were being sent to the right address. Seven weeks went by without anything (allow 10-13 business days for delivery, they proclaimed), so after more contact, they told me that the items had never made it out of the country, but had been bounced back by the Hong Kong Post.
By this stage I had had enough, and was trying to get them to refund my money. It wasn’t so much that their service was that shoddy (but let’s face it, it was), more the fact that by then I’d bought my PocketWizards, and had no need for severly-limited cheap remotes. There was an exchange of emails during which I never confirmed that they had my right address as they asked – and then two days ago they turned up on my doorstep. I guess they got worried they may have to pay me, so they chanced the address (the correct one that I’d given then in April when I first purchased them), and now I have them sitting on my desk.
Tucked inside the parcel with the following card, which did make Beth and I laugh somewhat:
Thanks for your business involvement with LinkDelight! When you read the card, we believe you have receipted recent purchase which sent with care from where we are locating – Hong Kong, China. We hope item arrive on time.
Having positive feedback in all transactions and an overall Detailed Seller Rating (DSR) of 5 is the ultra goal we strive for always. Please don’t stint of your rating if our service delights you, also recommend LinkDelight to your contacts who love photography as your comments will turn to motility to drive us continue delighting.
We look forward to welcome you again.
LinkDelight all staffs.
I still laugh.